September 7, 2020
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Are you running into a internal server error when trying to visit your WordPress site? The internal server error is one of the more common errors but it does not have any other information than there is an error. We’ve helped hundreds of people resolve the internal server error on their site and will sho you how in this video.

There are a few possible causes and we will go over each but if none of our recommendations are successful you would want to reach out to your hosting provider to see if the error is on the hosting’s end.

First the simplest method to try and resolve the issue would be to resave your permalinks. This will attempt to genreate a new htaccess file for your site to use that should resolve post pased 404s. Should that not work we will walk you through the manual method to remove the .htaccess.

If the problem is not from your htaccess you we will try increasing the PHP memory limit. This will include generating a new file, adding some code to it, and uploading it to your hosting area.

The final method you can attempt for the solution would be to reupload WordPress’ core files with FTP. We only recommend the wp-admin and wp-includes folders so you do not overwrite the content of your site.

Text version of this tutorial

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28 COMMENTS

  1. Furlong SEO Marketing Corp. Posted on May 15, 2020 at 11:47 am

    When you changed the htaccess filename, then updated pernalinks … ect. Do you not need to go back and remove the htaccess file name edit you did? Or you just leave it with the new name… i noticed a new htaccess file was created, do i then need to delete the renamed files?

    Reply
  2. Dahni Shaw Posted on May 15, 2020 at 11:47 am

    wow I'm glad I didn't overwrite like you said to and renamed the original folders or my site would be totally down right now

    Reply
  3. chad markwell Posted on May 15, 2020 at 11:47 am

    god bless you that plugin issue was my problem

    Reply
  4. Una Neary Posted on May 15, 2020 at 11:47 am

    Problem is, I cannot do a thing with my wp config file, when I look at it, it is completely blank.

    Do you have a tutorial on why that might be?

    My site works fine, I can access and makes changes. I only get 500 internal servor error whilst trying to update the page builder Elementor.

    Reply
  5. Hernan A Posted on May 15, 2020 at 11:47 am

    Awesome…!!!! THANKS!!!

    Reply
  6. Limitless Posted on May 15, 2020 at 11:47 am

    anyone have any ideas. so i get 401 unauthorized i can't even login i was trying to figure out the not secure padlock https ssl stuff. i don't really know what i'm doing. can't access my settings either

    Reply
  7. M4Mirza Posted on May 15, 2020 at 11:47 am

    Thank you so much! This worked perfectly.

    Reply
  8. Jan Posted on May 15, 2020 at 11:47 am

    Worked Perfect, Thanks! 🙂

    Reply
  9. vm 090217 Posted on May 15, 2020 at 11:47 am

    Thank you SO MUCH!!! I had a problem with a plugin… THX THX THX

    Reply
  10. Andrius Du Posted on May 15, 2020 at 11:47 am

    Hi,

    What if in my public_html there is no .htcacsess , but there is htacsess1? it's the same?

    Reply
  11. Brenda Hoskins-Mein Posted on May 15, 2020 at 11:47 am

    I don't understand how to do this. How do I know what the host address is? I tried my site address along with my user name and password but it wouldn't connect.

    Reply
  12. Hindi Support- Hindi Me Jankari Posted on May 15, 2020 at 11:47 am

    What is wp-bd.php plz help me This file is Delete my Cpenal what i Do plz help me☹ check site – sachinsajwan.in

    Reply
  13. József Balázs-Hegedüs Posted on May 15, 2020 at 11:47 am

    Thanks a lot!
    I had this error with Elementor but your second method solved it.

    Reply
  14. Khaza Moine Posted on May 15, 2020 at 11:47 am

    Hello people please help me

    I am getting this error sometimes when I am opening my site.

    “The server is temporarily available to service your request due to maintainence downtime or capacity problems. Please try again later

    Additionally, a 503 service unavailable error was encountered while trying to use an ErrorDocument to handle the request”

    Please help me

    Thanks in advance!

    Reply
  15. Sunny Buttercups Posted on May 15, 2020 at 11:47 am

    Fantastic, thanks so much for this video 🙂 The first bit worked perfectly!!! Yay, I can work again!! Thanks & did I say thanks?

    Reply
  16. Guillermo Hurtado Posted on May 15, 2020 at 11:47 am

    By rename the plugins folder will help you to start over and activate each of the plugins again

    Reply
  17. zI1389Iz Posted on May 15, 2020 at 11:47 am

    Thank you so much for this video. It very helpful for me <3

    Reply
  18. wonderland78 Posted on May 15, 2020 at 11:47 am

    php ini worked for me. Thank the lord above. And you.

    Reply
  19. Dinesh More Posted on May 15, 2020 at 11:47 am

    how to fix coverage server 5xx error ? i got this error in my google search console . how to fix this please make a video on this topic ?

    Reply
  20. Arslan Haider Posted on May 15, 2020 at 11:47 am

    my wp-admin cannot be accessed. need help.

    Reply
  21. Bayne Parker Posted on May 15, 2020 at 11:47 am

    Why does this channel not have Millions of subscribers? I Love WPBeginner!

    Reply
  22. Debra Washington Posted on May 15, 2020 at 11:47 am

    How to perform this method if download wp thru 3rd party(Ipage).?

    Reply
  23. Azmi Alkurd Posted on May 15, 2020 at 11:47 am

    "wp-admin" folder permission is R-E "555", there is no way to change it to RWE "755" or "777", tried several times with different permission combinations, it always defaults back to "555" it seems to be hard set to that permission. therefore putting the file "php.ini" in the "wp-admin" folder is denied.

    Reply
  24. DDCommunity Posted on May 15, 2020 at 11:47 am

    The Video was THE BEST help in solving the problem! For weeks I have been stressed by the error, but the calm voice on the video gave me the "Can Do" attitude and the solutions! Thank you!

    Reply
  25. Amadeus Rock Band Posted on May 15, 2020 at 11:47 am

    I just want to say THANK YOU SO MUCH! I had a corrupt plugin that prevented me to access, I had a client meeting in couple of hours!! You SAVED THE DAY!!!

    Reply
  26. BobRoss4lyfe Posted on May 15, 2020 at 11:47 am

    Creating a php.ini file and dropping it in the admin folder worked for me. Bless you! You saved my 697 pages.

    Reply
  27. Mohamed Kuthubudeen Posted on May 15, 2020 at 11:47 am

    My Problem Solved, After Correcting PHP.ini to memory=128MB. Thanks a lot.

    Reply
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